At The Laminated Cotton Shop all orders have a 30 day refund guarantee. Because customer happiness is our everything. Please Contact Us if you have any problems with your order.
REFUNDS AND EXCHANGES
If you aren’t happy when you receive your order you can return it to us within 30 days for a full refund or exchange provided it is in original condition. If the item is not in original condition buyers are responsible for any loss in value.
Please tell us within a week of receiving the item that you aren’t happy so we know to expect your return.
Returns postage is the responsibility of the buyer.
To return an item just take to your nearest post office and send it to us with tracked shipping to PO Box 48 Niddrie 3042.
WHEN WE CAN’T ISSUE A REFUND
Refunds are not available on custom orders made to buyers specifications unless they are damaged or faulty.
ORDER CANCELLATIONS
If you need to cancel an order this can be done straight away as long as the item has not shipped. If an order has shipped and you have changed your mind about it please wait for it to arrive then return it to us for a full refund.
